Contact FrugalText

How can we help, counsel?

Questions about a rental, an order, or a buyback quote? Send us a note and a real human will write back. Most messages get an answer within 2 business days.

Order help Shipping, tracking, missing package Rental question Due dates, extensions, returns Buyback quote Sell a book back to us General inquiry Anything else on your mind

Prefer email? Write to info@frugaltext.com and we'll take it from there.

Send a message

Tell us what's on your mind

Keep it short or give us the full story. Either way, we read every message.

Message received

Thanks for reaching out, we'll be in touch

A confirmation copy is on its way to sarah.chen@example.com. Expect a reply from our support inbox within 2 business days - sooner during weekday hours.

  • Check your spam or promotions folder if the confirmation doesn't appear in a few minutes.
  • Need to send something else? Write another message.

Common Questions

Answers to the usual questions.

  1. How long until I get my quote?

    We reply within 2 business days, often sooner. If your email arrives on a weekend, expect a reply by end of day Tuesday.

  2. What conditions do you accept?

    Acceptable, Good, Very Good, and Brand New. Writing, highlighting, and minor wear are fine. Missing pages, water damage, or a broken spine usually disqualify a book.

  3. What if my book is in poor condition?

    Send it anyway with an accurate condition note. We will quote what we can pay and tell you honestly if a book is not resellable.

  4. What if my ISBN is not in your system?

    Enter the ISBN and a short title note. A real person reviews every quote, so we can handle unlisted titles that still have market demand.

  5. How do I get paid?

    Zelle, Venmo, or PayPal. Payment goes out 3-5 business days after we confirm your shipment was received and the books match the quote.

  6. How much does it cost to ship?

    Nothing. We email a prepaid shipping label once you accept the quote. Drop the box at any authorized carrier location.

  7. Can I sell old editions?

    Yes, within a reasonable range. Editions that are one or two behind current usually have value. Very old editions are quoted case by case.

  8. Do you accept non-law textbooks?

    Not at this time. FrugalText is a law-textbook specialist, so our quotes reflect the law-student market. Refer non-law titles to a general buyback service.

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